INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can i add to my processed order ?

You can contact us over WhatsApp 03 028666 and we will add the requested item in person.

What is your return policy for purchased items ?

Unfortunately, we don’t have a return policy on purchased items.

How many days does the order need to be delivered?

If your address is in Beirut, you can receive your order SAME DAY if placed early before 2 pm. Delivery Charge ranges 3-4$.
If your address is outside beirut, your order needs 2-3 working days. Delivery Charge 4$.

Will you restock items indicated as “out of stock?”

Y

ou can conttact us on WhatsApp 0302866 or press the chat button directly to ask about an "out of stock" item. Some items will be restocked so we can have your contact info to update you once we do. Other items might not be restocked.

Is there any GIFT WRAP for toys?

Yes, you can always add the gift wrap option twards checkout.

For only 1$, you will have your gift wrapped & you will get an appropriate size carton bag .

Are there any real pictures or videos for the items?

Yes, head to our instagram: sml_place & check out the real videos of the products in the highlights.

About us

SML stands for Sara, Mohammad & Latifa — three siblings who turned their love for play into something special! 🎈What started as a family dream in Beirut has become a trusted online toy store loved by parents and kids alike. From educational toys and gadgets to fun finds for kids aged 0–10, we’ve got your little ones covered. And when those birthday invites sneak up on you, don’t worry — we’re famous for our last-minute gift rescue missions! 🎁✨

Our Vision

At SML Place, we envision a world where play is the foundation of every child’s learning journey. We aim to be the go-to destination for educational toys that spark creativity, confidence, and joyful learning, helping every child explore, grow, and thrive through the magic of play. 🌟

Our Mission

Our mission is to provide safe, educational, and creative toys that spark joy, curiosity, and imagination in every child — while bridging fun and learning with tools that help moms, educators, and therapists nurture each child’s growth, skills, and confidence. 🌟

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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